Effective Date: March 16, 2026
AERX Controls (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, contact us, or interact with our services.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Voluntarily Provide
When you submit a contact form, inquiry form, or communicate with us directly, we may collect:
– Full name
– Email address
– Company name
– Phone number or WhatsApp number
– Product of interest
– Message content
– Any other information you choose to provide
1.2 Automatically Collected Information
When you browse our website, we may automatically collect certain technical information, such as:
– IP address
– Browser type
– Device type
– Operating system
– Referring website
– Pages visited
– Date and time of access
– General website usage data
2. How We Use Your Information
We may use your information for the following purposes:
– To respond to your inquiries and requests
– To provide product information, quotations, and technical support
– To communicate with you regarding our products and services
– To improve our website, content, and user experience
– To analyze website performance and traffic trends
– To maintain the security and proper operation of our website
– To comply with applicable legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information only in the following circumstances:
– With our internal team members for customer service, sales, and technical support purposes
– With trusted service providers who help us operate our website, email systems, forms, or business communications
– When required by law, regulation, legal process, or government request
– When necessary to protect our legal rights, safety, or property
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
Cookies may help us:
– Remember website preferences
– Understand how visitors use our website
– Improve website performance and content
You may choose to disable cookies in your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving our services, and complying with legal obligations.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. International Visitors
Our website may be accessed by visitors from different countries and regions. By using our website and submitting your information, you understand that your information may be processed and stored in countries where data protection laws may differ from those in your jurisdiction.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies separately.
9. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
– Requesting access to your personal information
– Requesting correction of inaccurate information
– Requesting deletion of your information, where applicable
– Requesting limitation of certain processing activities
If you would like to make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
AERX Controls
Shaanxi Aerx Industrial Co., Ltd.
Xi’an, Shaanxi, China
Email: yang@aerxcontrols.com
WhatsApp: +8615002928862
Website: aerxcontrols.com